Digital Transformation
Digital transformation is an entity-centric change process that redefines the context, content, and process of strategy-making through digital technologies. Roughly 70–80% of digital business transformations fail to deliver on their stated goals. My research reframes the problem: most transformations stall not because the technology was wrong, but because companies bet on tools when the binding constraint was always human capital. I've studied the antecedents of successful digital transformation in the Netherlands, and sold digital transformation projects to SMEs and DAX enterprises.
- Business transformation
- Digital innovation
- Digital business strategy